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Gartner estimates that upwards of 85% of existing IP networks designed for data transmission would fail to deliver toll quality VoIP. This explains why Avaya mandates that customers first pass a network assessment when any of the following are true

  • One or more IP hard phones, soft phones or wireless phones will be deployed.
  • Two or more VoIP processors or gateways will communicate via the VoIP protocol.
  • A customer is upgrading PBX equipment and has plans on deploying VoIP within the next 12 months
Quagga offers three types of Avaya-accredited network assessements: Simple, Standard and Complete. Each of these levels includes testing which entails simulating VoIP traffic across the network. This simulation produces the baseline metrics used to determine overall VoIP quality. QoS testing is only offered as part of the Complete Assessment, whereby Quagga engineers review router and switch outputs to verify proper functionality of QoS.

Pricing for each of the three offers is based on two factors: the total number of associated sites and the aggregate number of VoIP endpoints. A site is defined as any location with a unique mailing address. A VoIP endpoint is defined as any device that connects to the LAN and uses the VoIP protocol. These include VoIP processors, gateways and terminals.

A Quagga sales engineer can help you determine which level of assessment is best suited for your requirements.